10 Best Ways to Get Local Customers - [Guide]

Updated: Nov 10

10 best ways to gain local customers - guide - siembra nyc
10 best ways to gain local customers - guide

According to Fundera, about 99% of employers operate local businesses in the U.S. Small-medium businesses in the U.S provide employment opportunities to over 58.9 million

people. About 25% of local companies in the U.S close their doors due to fewer local

customers, leading to decreased sales and declined return on investments (R.O.I.s).

The 2020 Covid-19 pandemic has hit hard local businesses in the U.S because many consumers opt for online shopping.

Research shows that over 50% of local businesses closed worldwide due to decreased sales. That's why local businesses need to employ effective strategies to get customers, increase sales, and survive during the pandemic.

A recent report highlights that over 82% of consumers say they would support local businesses during the Covid-19 pandemic by purchasing their products or services.

According to Small Biz Trends, about 5% of consumers purchased products from local

companies in 2020, which is not a good sign for local companies.

Knowing your customers is crucial for your business endeavor. When you understand your customers' needs, you can produce a better product-market fit and attract more local customers, leading to trust, increased sales, and boosted R.O.I.s.

The question now becomes: how do you get more local customers?

In today's article, we will give ten practical ways every business can bring in new local customers.

1. Customer service is #1

happy customers in coffee shop

Customer service is essential to your local business. Not only does reliable customer service retains your existing customers, but it also attracts potential buyers, allowing for more leads, conversions, and sales.

When you provide excellent customer service, you can recoup your customer acquisition

costs and improve your business following. Remember, customer service is a top-notch

way to retain customers, encouraging them to do word-of-mouth marketing for your local business or company.

Research shows that over